Cookie Policy
Our cookie policy explains how we use cookies and similar technologies on the Marejo website. Learn about the types of cookies we use, their purposes, and how you can manage your preferences.
Effective Date: March 27, 2026
Last Updated: November 8, 2026
This revision (November 8, 2026) changes the operating company to Marejo Life Memory LABS - FZCO, registered in Dubai Silicon Oasis (IFZA), United Arab Emirates, and updates its contact details. Nothing else in this policy changed.
This Cookie Policy explains how Marejo Life Memory LABS - FZCO ("we," "us," or "our") uses cookies and similar tracking technologies when you visit the Marejo website at marejo.io and app.marejo.io (the "Website"). This policy should be read alongside our Privacy Policy and Terms of Service.
The Marejo mobile application does not use browser cookies. This policy applies only to our Website.
For questions about this policy, contact us at hello@ridiocompany.com.
1. What Are Cookies
Cookies are small text files that are placed on your device (computer, tablet, or phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website operators.
Similar technologies include:
- Local storage — data stored in your browser that persists across sessions
- Session storage — data stored in your browser for the duration of a single session
- Pixels and scripts — small code snippets that collect usage information
In this policy, we use "cookies" to refer to all of these technologies collectively.
2. How We Use Cookies
We use cookies for the following purposes:
- Essential functionality — keeping you signed in, maintaining your session, and ensuring security
- Error monitoring — detecting and fixing technical issues (not advertising or product analytics)
We do not use Google Analytics, Mixpanel, or product-analytics cookies.
3. Types of Cookies We Use
3.1 Essential Cookies (Strictly Necessary)
These cookies are required for the Website to function. They cannot be disabled. Without them, services you have requested (such as signing in) cannot be provided.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
session (session token) | Marejo (first-party) | Maintains your authenticated session after sign-in | Session / until sign-out |
| CSRF token | Marejo (first-party) | Protects against cross-site request forgery attacks | Session |
Legal basis: Legitimate interest — these cookies are strictly necessary to provide the service you requested.
3.2 Analytics Cookies
We do not currently set product-analytics cookies. We do not use Google Analytics (_ga), Mixpanel (mp_*), or PostHog cookies for page views or user-journey measurement.
3.3 Error Monitoring Cookies (Optional)
These cookies help us detect, diagnose, and fix technical errors to maintain Website stability.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
ph_* (error monitoring) | PostHog | Captures error reports, crash logs, and stack traces to help us identify and fix bugs | Up to 1 year |
PostHog — may be used only for crash and error monitoring, not for advertising, marketing, or product-usage analytics. When an error occurs it may collect device type, browser version, and error context. See PostHog's privacy policy.
Legal basis: Legitimate interest for essential error logging.
4. Third-Party Cookies
We do not set Google Analytics or Mixpanel cookies. PostHog may use a cookie or similar storage for error monitoring.
| Third Party | Type | Privacy Policy |
|---|---|---|
| PostHog | Error monitoring | posthog.com/privacy |
5. Managing Your Cookie Preferences
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically:
- View what cookies are stored on your device
- Delete individual cookies or all cookies
- Block cookies from specific or all websites
- Set preferences for first-party vs. third-party cookies
Common browser cookie settings:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Safari: Settings → Privacy → Manage Website Data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies
5.2 Opt-Out Links
For error-monitoring data, see PostHog's privacy policy.
5.3 Effect of Disabling Cookies
If you disable essential cookies, some features of the Website (such as signing in) may not function properly. Disabling analytics or monitoring cookies will not affect the core functionality of the Website.
6. Cookies and the Mobile App
The Marejo mobile application does not use browser cookies. The mobile app uses secure on-device storage (such as AsyncStorage and SecureStore) to store session tokens, user preferences, and cached data. This data remains on your device and is not shared with third parties through cookie mechanisms.
For details about data collection in the mobile app, please see our Privacy Policy.
7. International Users
7.1 European Economic Area and United Kingdom (GDPR / ePrivacy)
Under the EU ePrivacy Directive (as implemented in national law) and UK PECR, we are required to obtain your consent before setting non-essential cookies. Essential cookies do not require consent as they are strictly necessary for the service you have requested.
7.2 South Korea (PIPA)
Under the Personal Information Protection Act (개인정보 보호법), we inform you about cookies and similar technologies used and their purposes. You may manage cookies through your browser settings.
7.3 California (CCPA/CPRA)
Under the California Consumer Privacy Act, you have the right to know what personal information is collected through cookies and to opt out of the sale or sharing of personal information. We do not sell personal information collected through cookies.
8. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make changes:
- We will update the "Last Updated" date at the top of this policy.
- For material changes, we will provide notice through the Website.
Your continued use of the Website after changes are posted constitutes your acceptance of the updated policy.
9. Contact Us
If you have questions about our use of cookies or this policy, please contact us:
- Email: hello@ridiocompany.com
- Phone: +1 (672) 969 2092 / +82 10 9878 2092
- Address: 800-IFZA(4392) Business Park, Dubai Silicon Oasis, Dubai, UAE
Privacy officer: Sang Jin Lee (Director)